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Frequently Asked Questions
This page will address some common questions that we recieve. If your question is not addressed here, please feel free to contact our customer service department.
Q: How long will it take to fabricate my custom draperies or bedding?
A: Most custom drapery or bedding orders are shipped within three weeks. Most hardware orders are shipped within one to two weeks and most fabric orders are shipped the next business day.
Q: How do I measure a window's width and height to ensure an exact measurement?
A: In order to size your window treatment perfectly, the first thing to do is to measure the exact width of the area you are covering. If you are using a rod/pole, we suggest you measure the length of the pole from bracket to bracket. This will give us the width dimensions that we need to ensure that your draperies are wide enough. Our draperies are automatically adjusted to create a level of fullness specific to the product you are ordering. There is no set standard for measuring length. Choose a length that you feel would be the most aesthetically pleasing based on the size and position of your window. The most popular lengths for window treatments are typically either 4" below the window sill for a standard cut, 10" below the window sill for a longer cut (tie-backs are very popular for this look), and 1/2" to 1" from the floor for a full cut. Once you select a style, measure from the "top" of the bar down to the length you would like. Those are the two most important measurements you will need when purchasing your window treatments. A drapery rod should be positioned anywhere from 4" to 12" above the window, depending on your personal preferences.
In general, when purchasing a drapery and valance combination, the valance should be sized a little wider than the drapery.
When measuring for a fabric shade, you must first determine whether you would like an inside mounted shade or an outside mounted shade. Please refer to the question below when deciding this. The most widely used way to measure for an outside mounted shade, is to measure length and width from the outer edges of your window frame to determine sizing. Please add an extra 2" to 6" to the length (not width) of this measurement. If you would like to reduce more incoming light, increase the width of your shade. For an inside mount, please measure the length and width inside the window frame and round down to the nearest 1/8". After placing an order online, a member of our trained staff will contact you to verify sizing and answer any questions you may have concerning your order. If you do not feel comfortable placing your order online, or have any sizing questions, please feel free to call us at anytime (1-800-592-8065).
Q: What is projection, and how is it measured?
A: Projection is the distance from the bar to the wall. This is how far your window treatment will project away from the wall. The standard projection for most window treatments is 3 1/2". However, some people prefer a treatment that extends further from the wall. The main purpose of choosing a treatment with a larger projection is to allow the window treatment to overlap over a thicker window sill. Also, if you are purchasing a cornice or valance that will overlap a drapery -style treatment, you will want a larger projection.
Q: What kind of window treatments are best for (and how do you measure for) a bay window?
A: There are two types of bay windows (3 straight walls, or 1 single rounded wall). If you are purchasing window treatments for a bay window that has 3 flat walls, you can use any of the drapery or fabric shades that we have listed on our website. All of them look great, it is a matter of preference as to which ones look best. For some styles, where there is a pleat or shirring, you can use one continuous panel across the "u" shaped wall. With all of the styles, however, it is also possible to use three different draperies with one covering each window. When you do this, it is best to use a center opening pair of panels for the center window, a left draw single panel for the left window, and a right draw single panel for the right window. If your bay window is a rounded bay, with only one rounded wall creating the 'u", then you will want to stick to any of the draperies in our "draperies and panels' section, or a balloon shade in our "fabric shades" section. Most of our valances (with the exception of the Roman Valance, and all cornice styles) can be used for a rounded "u" shaped bay window.
Q: Should I purchase my draperies with lining?
A: This is strictly a personal preference. If you are looking for more privacy or thermal control, then yes you should line your draperies. If you are looking for a more wispy look, then you should leave your draperies unlined.
Q: When purchasing fabric shades, should they be mounted inside, or outside, the frame?
A: There are a number of factors to consider when deciding to mount your fabric shades inside or outside the frame. Many people prefer the look of an outside mounted shade due to the fact that it creates the illusion of a larger window and can also cover a damaged or unsightly window trim. Mounting a fabric shade inside a window frame can be used to accentuate the beauty of an appealing window trim.
Q: Why do I need to measure my bed?
A: You need to measure your bed for a more accurate fit. Many of the mattresses manufactored today do not follow the traditional sizes. Widths can sometimes differ up to 7". Also, pillow top mattresses have an effect on the drop. This is why many "ready-made" comforters and bed skirts do not fit properly.
Q: Can I supply my own fabric?
A: Yes. Please call for a quote 1.800.592.8065. Have fabric shipped to DraperyAndBedding.com, 526 E. Juanita #8, Mesa, Arizona, 85204
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